GURUS DA QUALIDADE PDF

14 abr. Esta apresentação acaba por citar alguns nomes que inegavelmente contribuíram de forma significativa na modificação dos conceitos da. Este artigo apresenta um conjunto de perspectivas teóricas sobre a qualidade e revê o léxico da qualidade. O trabalho de diversos gurus da qualidade. de vida no trabalho que estão inseridos na gestão da qualidade total. estudiosos, também conhecidos como mestres ou gurus da qualidade, que são: .

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A evolução do conceito de qualidade: dos bens manufacturados aos serviços de informação

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